Who is responsible
In this policy, “we”, “us”, and “Zwon” refer to Defenzelite Private Limited, at Flat no. 5, Ground Floor, near Bharat Petroleum, Ayodhya Nagar, Lugharwara, Seoni, Madhya Pradesh 480661, India. For enquiries and our own business records, we determine why and how the information is used. When we process a client’s customer or prospect data on their instructions, the client’s responsibilities and ours are defined by the service agreement, any required data processing terms, and applicable law.
Privacy questions and requests can be sent to legal@defenzelite.com. This policy covers Zwon; a different website or platform may have its own privacy notice.
Information we may receive
- Enquiries: your name, email address, phone number, business details, and information you choose to share by email or phone.
- Client administration: authorised contact details, proposals, approvals, correspondence, invoices, tax details, and payment references needed for the engagement.
- Website delivery: hosting and network providers may process IP addresses, request times, page URLs, browser information, and security logs to deliver and protect the website.
- Agreed campaign work: contact lists, audience fields, messages, replies, and campaign performance information made available by the client or their authorised tools, only as relevant to the agreed service.
The marketing pages have no account registration or online payment checkout. Email and call links open your own application. Choosing Discuss this plan in Paid Advertising passes selected platforms, campaign counts, budgets, duration, and currency to our linked enquiry form. Submitting that form sends your contact details and selected plan to us for review. Other calculators operate in the current page and do not submit selections.
Please avoid sending sensitive personal information unless it is needed and we have agreed an appropriate way to receive it. Do not email passwords, one-time codes, or full card details.
Why information is used
Information is used to answer enquiries, prepare proposals, deliver requested services, manage approvals and business relationships, maintain billing and legal records, address complaints, and protect systems. We use personal information only for an applicable lawful purpose and obtain consent where required. Browsing this website is not treated as consent to unrelated promotional messages.
For client campaign data, the client must establish a lawful basis, provide required notices, and obtain permissions applicable to the channel and audience. We must also meet the obligations that apply to our processing. Client instructions do not authorise unlawful use.
Retention and security
Information is retained for as long as reasonably needed for the purpose for which it was collected, the engagement, statutory records, or the resolution of a dispute. Campaign-data return or deletion arrangements should be set out in the service agreement. A deletion request may be subject to required record retention and legitimate legal holds; we will explain an applicable limitation.
Access and handling should be limited to what the work requires, using safeguards appropriate to the information and risks. No transmission or storage method is completely secure. If you suspect that information shared with Zwon has been exposed or misused, contact our legal team promptly so the issue can be assessed and applicable notification duties addressed.
Your choices and requests
You can ask about the information we hold about you, request a correction or deletion, withdraw consent where processing relies on consent, or raise a privacy concern by emailing legal@defenzelite.com. Use a subject such as “Zwon privacy request” and give enough context to locate the relevant interaction. We may need proportionate identity verification.
Requests are assessed under the rights, conditions, exceptions, and response periods applicable to the processing. Withdrawal does not invalidate earlier lawful processing and may affect a service that needs the information. Where we act for a client, we may refer the request to that client and assist them as required. You retain the right to approach an authority with jurisdiction where the law provides it.
Our services are intended for business customers and authorised adult representatives. Please contact us if a child’s information has been provided unintentionally.